--- title: Connected Claims USA - Agenda | Reuters Events --- [![](https://demo.iv-dev2.co.uk/hubfs/reuters-events-demo/branding/reuters-logo-primary.png)](https://demo.iv-dev2.co.uk/#) [Skip to main content](https://demo.iv-dev2.co.uk/insurance/connected-claims-usa/agenda#main-content) - [Home](https://demo.iv-dev2.co.uk/insurance/connected-claims-usa?hsLang=en-gb) - [Speakers](https://demo.iv-dev2.co.uk/insurance/connected-claims-usa/speakers?hsLang=en-gb) - [Agenda](https://demo.iv-dev2.co.uk/insurance/connected-claims-usa/agenda?hsLang=en-gb) - [Sponsors](https://demo.iv-dev2.co.uk/insurance/connected-claims-usa/sponsors?hsLang=en-gb) - [Partner With Us](https://demo.iv-dev2.co.uk/insurance/connected-claims-usa/partner-with-us?hsLang=en-gb) - [Register](https://demo.iv-dev2.co.uk/insurance/connected-claims-usa/register?hsLang=en-gb) Connected Claims USAJune 2027  |  Chicago, IL | #ConnectedClaimsUSA # Connected Claims USA | Agenda [Get to know the speakers](https://demo.iv-dev2.co.uk/insurance/connected-claims-usa/speakers?hsLang=en-gb) 09:00 - 09:45 Keynote ## Keynote: Claims Transformation at Scale How Allianz is modernizing high-volume claims handling with AI-assisted triage. ![Priya Nathan](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r1c2.png?upscale=true&width=40&height=40&name=headshot-r1c2.png) Priya NathanVP Claims Innovation, Allianz 11:00 - 11:30 Fireside Chat ## Fireside Chat: Data-Driven Claims A candid conversation on connected data, automation, and what actually changes the claims experience. ![Alex Morgan](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r2c1.png?upscale=true&width=40&height=40&name=headshot-r2c1.png) Alex MorganChief Underwriting Officer, Zurich Insurance ![Sam Whitfield](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r1c3.png?upscale=true&width=40&height=40&name=headshot-r1c3.png) Sam WhitfieldDirector of Claims Technology, Liberty Mutual 09:00 - 09:15 Keynote ## Opening Remarks: The State of Claims 2027 09:15 - 09:45 Keynote ## Keynote: Rebuilding Claims Around the Customer - Design claims journeys that reduce effort at every touchpoint - Balance automation with the human moments that build trust ![Laura Marzi](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r2c2.png?upscale=true&width=40&height=40&name=headshot-r2c2.png) Laura MarziCMO, Employee Benefits, The Hartford 09:50 - 10:35 Panel ## Panel: Straight-Through Processing at Scale - Where automation delivers and where it quietly fails - Setting the right confidence thresholds for auto-adjudication ![Carolyn Banks](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r4c4.png?upscale=true&width=40&height=40&name=headshot-r4c4.png) Carolyn BanksCOO, Global Surety, Liberty Mutual ![Chris Lassalle](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r3c3.png?upscale=true&width=40&height=40&name=headshot-r3c3.png) Chris LassalleVP, Total Rewards, CSAA ![Allen Kirsh](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r2c5.png?upscale=true&width=40&height=40&name=headshot-r2c5.png) Allen KirshHead of Claims Judicial & Legislative Affairs, Zurich 11:00 - 11:30 Keynote ## Case Study: Cutting Cycle Time by 40% - The operating model changes that actually moved the needle - What the data told us six months in ![Taylor Corbitt](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r3c1.png?upscale=true&width=40&height=40&name=headshot-r3c1.png) Taylor CorbittSVP, Deputy General Counsel & Head of Global Litigation, Allstate 11:35 - 12:05 Fireside Chat ## Fireside Chat: Fraud in the Age of Generative AI - New attack patterns claims teams are seeing - Detection strategies that keep pace ![Ravi Prasad](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r2c7.png?upscale=true&width=40&height=40&name=headshot-r2c7.png) Ravi PrasadSVP, Data, Digital & AI, Guardian Life ![Guru Vasudeva](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r1c6.png?upscale=true&width=40&height=40&name=headshot-r1c6.png) Guru VasudevaSVP & CTO, Property & Casualty, Nationwide 13:30 - 14:30 Workshop ## Workshop: Building the Claims Data Foundation - Getting to a single view of the claim - Governance that survives contact with reality ![Tim Staebler](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r1c7.png?upscale=true&width=40&height=40&name=headshot-r1c7.png) Tim StaeblerGlobal Data & AI Leader, Insurance, NTT Data 14:35 - 15:20 Panel ## Panel: The Repair Network of the Future - Capacity, parts and cycle time across the network - Aligning incentives between carrier and repairer ![Laurie Koumoundouros](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r3c4.png?upscale=true&width=40&height=40&name=headshot-r3c4.png) Laurie KoumoundourosVP, Client Solutions, Paymentus ![Terrance Williams](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r4c7.png?upscale=true&width=40&height=40&name=headshot-r4c7.png) Terrance WilliamsPresident & CEO, Trustage 15:45 - 16:15 Keynote ## Closing Keynote: What Great Claims Leadership Looks Like Now ![Bryan Falchuk](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r1c5.png?upscale=true&width=40&height=40&name=headshot-r1c5.png) Bryan FalchukPresident & CEO (Moderator), PLRB ## Register your interest By registering you'll be the first to know about event updates, speaker confirmations and agenda releases. 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