--- title: Future of Insurance - Agenda --- [![](https://demo.iv-dev2.co.uk/hubfs/reuters-events-demo/branding/reuters-logo-primary.png)](https://demo.iv-dev2.co.uk/#) [Skip to main content](https://demo.iv-dev2.co.uk/insurance/future-of-insurance/agenda#main-content) - [Home](https://demo.iv-dev2.co.uk/insurance/future-of-insurance?hsLang=en-gb) - [Speakers](https://demo.iv-dev2.co.uk/insurance/future-of-insurance/speakers?hsLang=en-gb) - [Agenda](https://demo.iv-dev2.co.uk/insurance/future-of-insurance/agenda?hsLang=en-gb) - [Sponsors](https://demo.iv-dev2.co.uk/insurance/future-of-insurance/sponsors?hsLang=en-gb) - [Partner With Us](https://demo.iv-dev2.co.uk/insurance/future-of-insurance/partner-with-us?hsLang=en-gb) - [Register](https://demo.iv-dev2.co.uk/insurance/future-of-insurance/register?hsLang=en-gb) Future of InsuranceMay 2027  |  Marriott Marquis, Chicago | #FOI # Future of Insurance | Agenda [Get to know the speakers](https://demo.iv-dev2.co.uk/insurance/future-of-insurance/speakers?hsLang=en-gb) ## Day One · Tue 12 May 08:00 - 08:45 Interactive Session ### Women in Insurance Breakfast The Women in Insurance meet-up returns with fresh energy and purpose — candid conversations, actionable insights, and new perspectives to help drive progress across the industry. ![Alycia Slyck](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r1c4.png?upscale=true&width=40&height=40&name=headshot-r1c4.png) Alycia SlyckSVP & Global Actuary, Aflac ![Margaret Resce Milkint](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r2c4.png?upscale=true&width=40&height=40&name=headshot-r2c4.png) Margaret Resce MilkintGlobal Insurance Practice Leader, Diversified Search Group 09:00 - 09:15 Interactive Session ### Opening Remarks: Welcome to The Future of Insurance ![Majd Maksad](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r3c7.png?upscale=true&width=40&height=40&name=headshot-r3c7.png) Majd MaksadCo-founder & CEO, TruAgents 09:15 - 09:35 Keynote Interview ### Building the 2030 Insurance Carrier: Capabilities Leaders Must Start Creating Now - Establish a shared data-to-decisions engine that delivers speed, accuracy and insight at scale - Create a culture that rewards bold moves so the organization can pivot ahead of disruption - Build partnerships that extend capability without adding complexity or cost ![Simon Wilson](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r2c3.png?upscale=true&width=40&height=40&name=headshot-r2c3.png) Simon WilsonChief Executive Officer, Markel Insurance ![Bryan Falchuk](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r1c5.png?upscale=true&width=40&height=40&name=headshot-r1c5.png) Bryan FalchukPresident & CEO (Moderator), PLRB 09:35 - 09:55 Case Study ### Building Faster Is Easy. Adapting Faster Is Hard. - Understand how AI is compressing the time from idea to execution across P&C insurance - Recognize why adoption, trust and leadership readiness are the real bottlenecks - Learn what it takes to scale AI responsibly, combining speed with human expertise ![Tirath Desai](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r3c5.png?upscale=true&width=40&height=40&name=headshot-r3c5.png) Tirath DesaiInsurance Core Transformation & Digital Leader, PwC ![Laura McKenzie](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r4c2.png?upscale=true&width=40&height=40&name=headshot-r4c2.png) Laura McKenzieDirector, Insurance Core Transformation, PwC 09:55 - 10:30 Panel ### Modernize Insurance Without Breaking the Core - Layer modern web interfaces and portals on top of existing systems without risking legacy stability - Deliver change in small, controlled increments to keep disruption to a minimum - Streamline high-friction processes to cut cost-to-serve and free teams from manual work ![Laura Marzi](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r2c2.png?upscale=true&width=40&height=40&name=headshot-r2c2.png) Laura MarziCMO, Employee Benefits, The Hartford ![Guru Vasudeva](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r1c6.png?upscale=true&width=40&height=40&name=headshot-r1c6.png) Guru VasudevaSVP & CTO, Property & Casualty, Nationwide ![Erik VanBramer](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r2c6.png?upscale=true&width=40&height=40&name=headshot-r2c6.png) Erik VanBramerSVP, Head of Customer & Industry Relations, Federal Reserve Banks ![Laurie Koumoundouros](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r3c4.png?upscale=true&width=40&height=40&name=headshot-r3c4.png) Laurie KoumoundourosVP, Client Solutions, Paymentus ![Bryan Falchuk](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r1c5.png?upscale=true&width=40&height=40&name=headshot-r1c5.png) Bryan FalchukPresident & CEO (Moderator), PLRB 10:30 - 10:45 Roundtables ### Speaker Roundtables Sit shoulder-to-shoulder with the previous session’s speakers in small, high-impact groups. Bring your toughest questions and leave with practical answers you can act on tomorrow. 10:45 - 11:15 Networking ### Morning Networking Break Refuel and connect with peers on the exhibition floor. 12:30 - 13:30 Networking ### Networking Lunch Lunch and open networking across the conference community. ## Day Two · Wed 13 May 09:00 - 09:15 ### Day Two Opening Remarks 11:20 - 11:35 Case Study ### From Pilot to Policy: Putting Agentic AI into Production in Insurance - Move beyond proofs of concept and deploy AI agents across underwriting, claims and customer service - Learn practical lessons on governance, compliance and the architecture needed to scale agentic AI with trust - Turn AI experimentation into measurable outcomes with a clear roadmap ![Tim Staebler](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r1c7.png?upscale=true&width=40&height=40&name=headshot-r1c7.png) Tim StaeblerGlobal Data & AI Leader, Insurance, NTT Data ![Omkar Patel](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r3c6.png?upscale=true&width=40&height=40&name=headshot-r3c6.png) Omkar PatelHead of Data & AI Engineering, Zurich North America 11:20 - 11:35 Case Study ### The Future of Insurance: What to Prioritize Now, Next, and Later - Where to focus AI and digital transformation investment for the fastest path to value - A practical framework for prioritizing innovation across engagement, operations and claims - How the next leaders will be defined by production-scale adoption, not experimentation ![Majd Maksad](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r3c7.png?upscale=true&width=40&height=40&name=headshot-r3c7.png) Majd MaksadCo-founder & CEO, TruAgents 11:35 - 11:45 Q&A ### Building a Resilient Insurer: Signals, Systems, and Split-second Response - In an “everything hits at once” moment, what is the first system or assumption that breaks? - When a real-world signal triggers, what stops that insight from becoming action in time? - What is the one irreversible change you would make rebuilding your NatCat response today? ![Juan Garcia](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r4c3.png?upscale=true&width=40&height=40&name=headshot-r4c3.png) Juan GarciaFounder, Tuio ![Tim Staebler](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r1c7.png?upscale=true&width=40&height=40&name=headshot-r1c7.png) Tim StaeblerGlobal Data & AI Leader, Insurance, NTT Data ![Bryan Falchuk](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r1c5.png?upscale=true&width=40&height=40&name=headshot-r1c5.png) Bryan FalchukPresident & CEO (Moderator), PLRB 11:35 - 11:45 Q&A ### Hard Choices, Real People, Limited Time - When your people are drowning in work, what is the one thing you stop first? - When teams pull in different directions, what is the simplest move that realigns everyone? - What is the one behaviour leaders fall into under pressure that makes everything worse? ![Allen Kirsh](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r2c5.png?upscale=true&width=40&height=40&name=headshot-r2c5.png) Allen KirshHead of Claims Judicial & Legislative Affairs, Zurich ![Taylor Corbitt](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r3c1.png?upscale=true&width=40&height=40&name=headshot-r3c1.png) Taylor CorbittSVP, Deputy General Counsel & Head of Global Litigation, Allstate ![Majd Maksad](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r3c7.png?upscale=true&width=40&height=40&name=headshot-r3c7.png) Majd MaksadCo-founder & CEO, TruAgents ![Vinita Jajware-Beatty](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r3c2.png?upscale=true&width=40&height=40&name=headshot-r3c2.png) Vinita Jajware-BeattyPresident & Board Chair (Moderator), Toronto Insurance Women’s Association 11:45 - 12:20 Panel ### HumAIn — Build a Smarter, Seamless Workforce - Set AI systems to hand complex, sensitive tasks back to humans smoothly - Redefine roles so humans focus on judgement and empathy while AI handles speed and scale - Equip managers to continuously fine-tune human-AI teamwork ![Carolyn Banks](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r4c4.png?upscale=true&width=40&height=40&name=headshot-r4c4.png) Carolyn BanksCOO, Global Surety, Liberty Mutual ![Chris Lassalle](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r3c3.png?upscale=true&width=40&height=40&name=headshot-r3c3.png) Chris LassalleVP, Total Rewards, CSAA ![Ravi Prasad](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r2c7.png?upscale=true&width=40&height=40&name=headshot-r2c7.png) Ravi PrasadSVP, Data, Digital & AI, Guardian Life ![Amran Gour](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r4c6.png?upscale=true&width=40&height=40&name=headshot-r4c6.png) Amran GourCo-Founder & CEO, Further AI ![Bryan Falchuk](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r1c5.png?upscale=true&width=40&height=40&name=headshot-r1c5.png) Bryan FalchukPresident & CEO (Moderator), PLRB 11:45 - 12:20 Panel ### No Compromises: Three CEOs on Redesigning Insurance’s Old Playbook - Decide what to cut, not just what to build, to free up capital and speed - Rewrite the talent playbook before the market does it for you - Build distribution models that adapt faster than the market shifts ![Georgett Nicholas](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r4c1.png?upscale=true&width=40&height=40&name=headshot-r4c1.png) Georgett NicholasChief Executive Officer, American Life ![Terrance Williams](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r4c7.png?upscale=true&width=40&height=40&name=headshot-r4c7.png) Terrance WilliamsPresident & CEO, Trustage ![Luiza Gusmão](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r4c5.png?upscale=true&width=40&height=40&name=headshot-r4c5.png) Luiza GusmãoCo-founder & Chief Growth Officer, WaniWani ![Vinita Jajware-Beatty](https://demo.iv-dev2.co.uk/hs-fs/hubfs/reuters-events-demo/images/headshots/headshot-r3c2.png?upscale=true&width=40&height=40&name=headshot-r3c2.png) Vinita Jajware-BeattyPresident & Board Chair (Moderator), Toronto Insurance Women’s Association 12:20 - 12:30 ### Closing Remarks 12:30 - 14:00 Networking ### Lunch Networking Wrap up the event over lunch and make the connections you have forged across the conference count. ## Register your interest By registering you'll be the first to know about event updates, speaker confirmations and agenda releases. 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